A comprehensive digital dashboard

Mumble developed a user-friendly web platform accessible on both desktop and mobile. The dashboard is integrated with Dynamics 365, allowing agents to navigate the catalog in real time, manage carts, and apply discounts, ensuring data is always up to date and synchronized with backend systems.

Streamlined order management

Agents can quickly re-order products, track orders, and monitor payment statuses, all connected to Dynamics 365. This ensures real-time data synchronization, empowering agents to provide timely and accurate updates to customers.

Mobile accessibility for flexibility

The platform’s mobile-friendly design enables agents to work efficiently from anywhere, keeping them connected and productive on the go.

Improved customer satisfaction

With tools that simplify workflows, agents can focus more on building strong relationships and delivering exceptional service to clients.

Overview

Customer & challenge

Takeway solution