Quality Policy

Quality Policy

Mumble Srl, founded in June 2013, is an IT company based in Modena, Italy, providing the design, development and support of software built in house or to client specifications.

The Company has chosen to adopt a Quality Management System compliant with the ISO 9001:2015 standard, committing itself, strategically and operationally, to full adherence to the principles on which that standard is based.

The Company’s primary objectives are the complete satisfaction of the needs and expectations of the Client and of the market, together with earning and maintaining an excellent reputation for Quality through the services it delivers.

Careful planning of activities, a process-based structure, the discipline of following company procedures scrupulously and continuous, attentive verification allow Mumble Srl to achieve a high degree of Client satisfaction.

Mumble Srl is continuously committed to:

• identifying the Client’s real needs and offering innovative solutions;

• proposing tailored solutions that meet the Client’s needs while guaranteeing the expected Quality requirements;

• ensuring availability and timeliness in the delivery of services, with full transparency on feasibility and by maximising the availability of its own resources, so as to guarantee client satisfaction;

• ensuring respect for the individual and for the community with regard to health and safety at work and the protection of the environment;

• making available the resources required to maintain the Quality Management System, with a view to continuous improvement;

To deliver on the above, our daily work places at its centre:

• care for the Employee, as the Organisation’s principal resource of value;

• care for Professionalism, as an indispensable instrument of our daily conduct;

• care for the values of our company, as the guide of everything we do;

• care for Quality, as the primary method for delivering our services.

The Management and staff of Mumble Srl, having fully embraced the company philosophy, set themselves the further objective of making these principles fully evident to client companies and to the community at large.

REVIEWED AND APPROVED BY THE BOARD ON 28.02.2025

Francesco Vellani, Mattia Farina, Giacomo Torricelli